Will there be a charge for utilizing the app that is mobile? No. We don’t charge a fee for making use of banking that is mobile. You may possibly, but, sustain normal text or information use fees from your own carrier that is wireless for usage of internet browsing in your smart phone.

Will there be a charge for utilizing the app that is mobile? No. We don’t charge a fee for making use of banking that is mobile. You may possibly, but, sustain normal text or information use fees from your own carrier that is wireless for usage of internet browsing in your smart phone.

Is mobile banking secure? We’re focused on the security and safety of the information. A number of security features have been built into our mobile banking services to ensure the security of your account information

  • Protected login: The mobile software calls for safe login for access. No body has the capacity to access your bank username and passwords with no knowledge of your username that is unique and.
  • Information encryption: for the security, only information that is limited such as for example your account nicknames and balances, is kept on your own smart phone. All your account information resides at Sallie Mae, just like online banking. All information placed into storage space on the mobile is encrypted it’s only accessible with your PIN before it’s stored and. This helps to ensure that in case your device that is mobile is or taken the info kept by the applying on your own unit is unreadable.

Let’s say I lose or replace my smart phone? In the event that you lose or supercede your smart phone, you’ll simply need certainly to re-download the app that is mobile.

What exactly is Sallie Mae e-deposit? Sallie Mae e-deposit (also called remote deposit) enables you to conveniently make deposits electronically together with your iPhone ® or Android os ™ Smartphone. To help make a deposit, you’ll need certainly to take front and back photos associated with product. Check and camera images are firmly prepared exactly like a paper check. Checks deposited after 3:00 p.m. ET. Won’t be processed before the next working day. Standard hold times for check deposits apply.

Just how do I make use of e-deposit? In order to make a deposit along with your iPhone ® or Android os ™ Smartphone, you must first install our software. When logged directly into your bank account through the app, you’ll be expected to just just take front and back images of the check. You then require to find the account fully for the deposit and verify the deposit quantity.

Any kind of forms of checks we can’t deposit through e-deposit?

You can’t deposit

  • Cash sales
  • Third-party checks
  • Foreign checks
  • Starter checks

We also can’t accept

  • Checks with obvious alteration to your associated with the areas regarding the front side of this check or product
  • Checks formerly changed into a check that is substitute
  • online installment loans il

  • Checks being remotely created
  • Checks not payable in usa currency
  • Traveler’s checks or cash instructions
  • Checks dated a lot more than 6 months ahead of the date of deposit
  • Checks forbidden by our current procedures for Sallie Mae mobile banking or that are otherwise perhaps maybe perhaps not appropriate underneath the regards to your account(s). This consists of checks that you know or suspect are fraudulent or perhaps maybe perhaps not authorized by the master for the account upon that your check is drawn.

Exactly what are the recommendations for making use of e-deposit? There are some instructions to consider when making use of e-deposit on your iPhone ® or Android os ™ Smartphone:

  • Be sure you have actually strong mobile sign energy.
  • You need to endorse your check as “For mobile deposit just, Sallie Mae banking account number”.
  • Whenever capturing of one’s check, ensure that the check is totally in the frame and that the photo isn’t blurry or distorted.
  • Please keep in mind, you can’t deposit checks to a certification of Deposit account.

Is e-deposit secure? Yes, our e-deposit is protected. Our internet site and application function numerous levels of protection including password security, internet fire walls, and encryption.

Exactly why is my mobile application ‘timing away’? Should your smart phone sign power is poor, options that come with our mobile application might break. Be sure you have actually strong sign energy when depositing checks with e-deposit.

What the results are to my checks once I deposit them? Whenever a check is deposited with e-deposit, the pictures of this front and back of this check are prepared just as if the product had been a paper check brought set for deposit. As soon as your funds can be purchased in your bank account, mark the real checks as “Void” and store it in a location that is secure. Retain checks for a time period of thirty days after that you simply will destroy them by any suitable technique (for instance employing a shredder), to ensure they are perhaps not re-deposited. Cross-cut shredding is highly suitable for check destruction.

Just exactly How am I going to be notified if my e-deposit is not accepted? You’ll receive a note whenever you distribute your verify that your e-deposit is not accepted. All checks could be at the mercy of review that is further. If there’s a challenge along with your e-deposit once you distribute it, we’ll notify you by e-mail. We suggest until you see the deposit post to your account that you keep all checks you submit for e-deposit. As soon as your funds can be found in your bank account, mark the real checks as “Void”, and destroy them by any suitable technique (as an example utilizing a shredder), to help make sure they’re perhaps not re-deposited.

Sallie Mae e-deposit restrictions Deposits via e-deposit are limited by listed here maximums: E-deposit deposit that is daily ($)

  • Total buck amount: $5,000.00
  • Final number of deposits: 5 deposits
  • E-deposit deposit that is weekly ($)
  • Total buck quantity: $5,000.00
  • Final amount of deposits: 5 deposits
  • E-deposit month-to-month deposit restriction ($)
  • Total buck quantity: $20,000.00
  • Final number of deposits: 10 deposits

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